عروض العمل

اطلس اون لاين تعلن مباراة توظيف مستشار هاتفي (Téléconseiller)

Emploi.ma

اخر تحديث :

المملكة المغربية
أطلس أون لاين

إعلان عن وظيفة مستشار هاتفي (Téléconseiller)

الشركة:

أطلس أون لاين، فرع الخطوط الملكية المغربية، هو مركز متخصص في إدارة علاقات العملاء، يشمل خدمات مثل:
التسويق عبر الهاتف،
دعم العملاء،
المبيعات عن بُعد،
وخدمة ما بعد البيع،
ويعمل في قطاع النقل الجوي.

الوظيفة المطلوبة:

في إطار توسيع نشاطنا، نبحث عن مسؤولين عن خدمة العملاء باللغة الإنجليزية لاستقبال المكالمات.

المهام:

استقبال العملاء والتعرف على طلباتهم ومعالجتها.
تحليل احتياجات العملاء وتقديم الاستشارة والمساعدة اللازمة.
تحقيق أهداف المبيعات والتعامل مع الشكاوى بفعالية.

المواصفات المطلوبة:

يجب أن تستوفي الشروط التالية:
مستوى دراسي: باك+2 على الأقل (DEUG، إجازة، أو ما يعادلها).
إتقان اللغة الفرنسية بمستوى جيد.
إتقان لغة ثانية، مثل:
الإنجليزية، البرتغالية، الألمانية، الإيطالية، أو الإسبانية.
تمتلك مهارات تواصل قوية، قدرة على الاستماع الفعّال، والعمل الجماعي.

للتقديم:

يرجى إرسال السيرة الذاتية إلى البريد الإلكتروني التالي:

📩 Rh_Aol@Atlasonline.Ma

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